Research & Product Strategy Work

Lead product ownership and research support for DocHours across customer demos, feedback collection, clinic workflow analysis, KPI tracking, task and initiative planning, competitor analysis, pricing and positioning research, website/content strategy, ABHA/ABDM-oriented compliance research, and AI-assisted product module prototyping. This work includes translating clinic needs into user journeys, requirements, feature concepts, and execution-ready product notes for modules such as leave management, advanced admin dashboards, role permissions, Patient 360, patient communication, and invoice/revenue reconciliation.

Wrote product content and user-facing communication for Zennode products, including a WooCommerce plugin, DocHours documentation, blogs, website copy, newsletters, and help documentation. This work strengthened my ability to translate product behavior, customer needs, and business context into clear communication for users and internal teams.

Conducted at the Centre for Stem Cell Research (CMC Vellore), this project focused on covalently modifying titanium surfaces and coating them with antibiotic-loaded nanofibers and natural antibacterial sericin. This enhances the antibacterial efficacy of orthopedic and dental metal implants.